From trouble to resolution
Another long day at work, it started at 7:00AM, a simple change that should have ended in 2 hours had us clutching at straws well after 3:00PM.
Whilst we did not have full knowledge of the multi-faceted system, it was quite difficult to guide the troubleshooting systematically.
A lot of people are a lot more computer savvy than I am, I concede that but sometimes the background from which you have come into Information Technology can be of interesting significance.
Very few people I know have come from an engineering background and there is a particular discipline and rigour that is lacking from other fields in terms of deduction, analysis, building and dismantling components of systems, abstraction and other nuanced thought processes about inputs and expected outputs at different stages.
It is almost a frustrating exercise in trying to align the thinking and analysis but I have learnt to adapt, interject the conversation with pointers that might well be breakpoints somehow the picture begins to take shape and hopefully begin to make progress, the key to keeping it moving is keeping it calm and collected.
Anyway, in the end, we deduced where the problem was and were soon close to resolution.
No intrusive procedures
As the day grew to a close the call I was expecting arrived, my treatment advisor called to inform me that after conferences between my medical consultant, the neurologist, the laboratory and the they review of the results, the invasive procedure will not be required.
Treatment commences tomorrow morning and I can rest easy that I do not have to challenge the preponderance of medical opinion just because I asked that they review their original conclusions.
It was a nerve-racking experience for me but I think I had the right premise, the consideration that I am the one most affected by the decisions made, it is my body; researching the condition and the available options to get clued in about what the suggestions are and engaging the medical personnel to review the seemingly unfavourable option for a more comfortable situation.
I am happy about that. Phew!
No comments:
Post a Comment
Comments are accepted if in context are polite and hopefully without expletives and should show a name, anonymous, would not do. Thanks.