Wants and needs
It was like
entering a bazaar of the bizarre. My engagement extended just a few weeks ago
had someone asking if I still required the privileges I had to do what I was
brought in to do.
Immediately, I
replied ensuring my manager was copied in that the privileges are essential to
fulfilling my role – that should have been the end of the story.
Apparently, that
was not the case, as the week began, I noticed that certain ordinary things I was
once able to do, I could do no more.
Lose to lost
Sometimes you
ignore the little issues because at the time, the situation is not as
significant as to warrant further investigation, some other things I needed to
do, I could do all because I was still registered with the environment.
However, yesterday,
I decided to check why exactly a restriction came into place only to find out
that literally all my privileges had been revoked without notification.
This is the sort of
unnecessary frustration of activity and productivity that one sometimes
encounters in the workplace that it borders on an atrocity.
Find the wind
Usually, on occasions
like this, you settle into forensic mode, obtain earlier requests, approved
implementations and compare those with the current state of play before the
matter gets escalated up the chain for a speedy resolution.
Speedy it had to
be, but not before the email church of scores of meaningless power plays that
fail to grasp what needs to get done until someone up there bellows and
suddenly there is someone to assume responsibility to resolve the issue with
alacrity.
Just two hours
later, things seemed to return to normal but it would tempting fate to want to
determine the how and why of the loss of my privileges apart from the apparent
lack of processes to ensure that such events do not happen willy-nilly.
Room to bloom
Where you find you
are about to fume and fulminate, you take 10 sharp breaths, type with
consideration without letting go of the piece of your mind you desperately want
to express and allow the system to adjust itself as the responsibility chain
that depends on your services sorts out the politics to get the technical
issues resolved.
As you drum the
desk with your fingers, don’t forget that you are still charging for the time
you have been made idle by forces within the organisation that should have been
facilitating your greater productivity.
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