Monday, 14 November 2022

Caught in the process that fails to serve

In the waters of fate

I live a very grateful man, many times afflicted by the issues of life, some by commission, others by omission, and a few by sheer incompetence. Much as I hate to view myself as a victim, there is nothing as fundamentally stripping you of dignity as to be lost in the system or some convoluted process.

The apparently structured processes, dry run to the nth degree that catastrophically fails when met with reality and completely missing facility for recalibration out of example and lessons learnt to be corrected.

It is like falling into water and drowning whilst lifeguards quibble about whether to throw in a lifebuoy, a lifeline, or jump in to save me. Maybe, just maybe, they see me flailing in the water between gulps, crying out orders to them on what to do, and then it occurs to them, there is a life that needs saving.

In the effects of indecision

Yet, one cannot sit in a pity party, you press on. Heck! This is someone who has survived life-threatening circumstances and had moments or stretches of one misfortune, infirmity, incapacity or another, I need to get a grip.

It is just that many times when processes are put in place, the critical success factor which pertains to the fact that someone is affected by that process is missing. You do wonder if ever the question gets asked in the design process, is there a person affected by this process and if impacted negatively, what mitigating steps are in place to promptly ameliorate and remedy the situation without adverse consequences?

In the hope of survival

In view of that, a lifeguard has thrown in a lifebuoy but from the perspective of the drowning, it is an act of disinterest and indifference, boxes are being ticked and that is what counts in process evaluation, whether lives were saved, are not of statistical significance, only that the saved should feel undying gratitude for being noticed at all.

In all the slow progress made, patience is a virtue that I am daily equipping myself to practice and endure, I have to trust another process that is unscripted, I will not only survive but also thrive.

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