Assistance is quite helpful
Those chance
encounters with strangers and their stories. Too often we see people on the
surface, with no inkling of who they are. Dare we strike up a conversation with
them that leads to deep discoveries of similarities and differences between us?
For instance, I used customer assistance services for my trip to Cape Town. Someone to
cater for getting me from the check-in counter to the aircraft and back through
customs to the arrival terminal by wheelchair or a motorised buggy.
In Manchester, after the security check, I was left in a waiting area until my gate was shown. Soon, an
elderly couple arrived, the husband needing a bit more help than his wife. She
was amiable and friendly as he made for the gents.
Everyday interesting
people
They had lived in
Africa for more than 40 years, mainly in Namibia where he was an engineer, and
she was in community development. They were going to Cape Town via Doha,
arriving in Cape Town about 4 hours before I do.
As the conversation
shifted to why we needed assistance, their son had made all the travel
arrangements ensuring both his parents had the assisted service. Two years
before she had open heart surgery and was put back together with 4 staples and
glue.
She volunteered he
had a non-cancerous enlarged prostate along with mobility issues and the onset
of dementia. They were looking forward to their holidays, full of life and
happiness. As we parted ways when I was picked up for the departure gate, we
wistfully thought this might not be our last encounter.
I saw them later as
they were being taken to their flight and we waved to each other. It might be a
concert or wine estate where we'll drink a toast to good health.
The choices we make
Then sat beside me on
my flight to Cape Town, I spoke to a lady, resident in Belgium but returning to
South Africa to see her family. Alluding to my just completing treatment for
cancer, she said she was going for surgery in a few weeks.
You would never have
thought, but behind every facade is a world of stories with a touch of
humanity. I used my experience to encourage her. She had made treatment choices
to protect her quality of life. Every motivation is valid. I elected for
radiotherapy over surgery to preserve urinary and sexual function.
With cancer, it is
important to have all the useful information to make informed choices. The more
pertinent thing: regardless of what people suffer, they go out and live their
lives to the fullest.
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